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Carol

Introduction To oversee daily operational activities to ensure smooth and efficient running of the practice. To lead on the development of skills and knowledge across the reception/administration team. To support the Reception Lead to supervise and mentor staff as required.  

Kareena

Introduction I work alongside practice colleagues to make sure patients’ records are complete and accurate.

Kirsty

Introduction To provide an efficient secretarial service including the organisation and management of patient referrals.

Mandy

Introduction To provide an efficient secretarial service including the organisation and management of patient referrals.

Layla

Introduction To process prescriptions in line with the practice protocol, which includes managing the prescription line and paper requests. Liaising with clinical pharmacists and local pharmacies to ensure medication is issued in a timely and efficient manner.