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Privacy Notice for Children

Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued

Seeing your medical records in the NHS App

Seeing your medical records in the NHS App From 31st October 2023, anyone aged 16 or over using the NHS App can see any new information relating to their healthcare. This also applies to those using the NHS login system through the NHS website or any other online access system, such as that we use … Continued

Shared Care Agreements

Shared Care Agreements From 1st October 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in and Primary Care Networks. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work on … Continued

Complaints Procedure

Our aim is to give you the highest possible standard of service and we will try to deal quickly with any problems that may occur. We operate a practice complaints procedure as part of the NHS system for dealing with complaints. If you have a complaint or are concerned about the service you have received … Continued

Fear of Flying

Requests for Benzodiazepines for the indication of Fear of Flying At Brunton Park Health Centre, our practice stance is not to prescribe any Benzodiazepines for the indication Fear of Flying Reasoning behind this: In flight Safety: Benzodiazepines can cause CNS depression which slows thinking and reaction times. This can increase the risk to the passenger … Continued

Zero Tolerance

Zero Tolerance The NHS Zero Tolerance policy says all staff must be able to do their job without abuse or violence. We fully support this policy at . Our staff work hard to provide patients with the best quality care and must be treated with respect and dignity. Any behaviour, verbal or physical, which causes … Continued

Privacy Notice

Privacy Notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why we collect information about you Health care professionals who provide you with care … Continued

Terms and conditions

Terms and conditions of use Introduction These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and , the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to … Continued