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Patient Updates: New Appointment System | How to Request Appointments
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Data Sharing in the NHS

Data Sharing in the NHS Patient data in the NHS is only ever shared for two reasons: to provide patients with the best possible care, and the planning and research needed to design health care services that suit patients.   Patient data is only ever shared within the NHS or with legitimate third parties who help … Continued

Mission Statement & Our Vision

Mission Statement: Our primary health care team are committed to provide our patients with a high quality, effective, safe, caring medical service and advocate best practice in the delivery of this service. Our Vision: We will aim to continue to be an innovative organisation with a culture of continuous quality improvement to all the services … Continued

Accountable GP

Accountable GP From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the … Continued

Privacy Notice for Children

Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued

Seeing your medical records in the NHS App

Seeing your medical records in the NHS App From 31st October 2023, anyone aged 16 or over using the NHS App can see any new information relating to their healthcare. This also applies to those using the NHS login system through the NHS website or any other online access system, such as that we use … Continued

Shared Care Agreements

Shared Care Agreements From 1st October 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in and Primary Care Networks. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work on … Continued

Complaints Procedure

Our aim is to give you the highest possible standard of service and we will try to deal quickly with any problems that may occur. We operate a practice complaints procedure as part of the NHS system for dealing with complaints. If you have a complaint or are concerned about the service you have received … Continued

Fear of Flying

Requests for Benzodiazepines for the indication of Fear of Flying At Brunton Park Health Centre, our practice stance is not to prescribe any Benzodiazepines for the indication Fear of Flying Reasoning behind this: In flight Safety: Benzodiazepines can cause CNS depression which slows thinking and reaction times. This can increase the risk to the passenger … Continued

Zero Tolerance

Zero Tolerance The NHS Zero Tolerance policy says all staff must be able to do their job without abuse or violence. We fully support this policy at . Our staff work hard to provide patients with the best quality care and must be treated with respect and dignity. Any behaviour, verbal or physical, which causes … Continued