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How to Switch Profiles in the NHS App

If you have proxy access to the health records of a family member or someone else you look after, here is how to switch to their profile in the NHS App so you can act on their behalf.

Follow the step-by-step instructions or watch the video below:

  • Open the NHS App on your smartphone
  • Tap More in the top right
  • Tap Linked profiles
  • Select the profile you want to switch to
  • Confirm by tapping Switch to this profile.
  • The yellow box at the top will show who you are acting on behalf off
  • Tap Appointments to book, manage and view past appointments
  • Tap Prescriptions to view orders and request any repeat medication
  • Tap Your health to view allergies, test results, medicines and more
  • To switch back to your profile, tap More
  • Tap Switch to my profile