Patient Participation Group
A Patient Participation Group, or PPG, is a volunteer group of patients who work collaboratively with GP staff to help plan and improve practice services by ensuring that your views as patients are always represented.
The NHS Friends and Family Test
The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.
It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.