Our Mission Statement
We place high value on continuity and quality of care by a GP who knows the patient.
We aim to provide comprehensive medical services for all of the family. We place a high value on the friendly, personal relationships we establish with patients. Our patients also benefit from care provided by a small, dedicated and well trained team.
We aim to provide services that meet and wherever possible, exceed the standards set by the local and national healthcare bodies.
Our practice nurses can help with minor injuries, dressings, injections, removal of stitches, ear syringing, blood tests, cervical smears, family planning and health promotion. They are also involved in the management of chronic disease such as diabetes, heart problems, asthma and hypertension. You may see them for a cervical smear test, ear care, vaccinations and immunisations, travel health as well as general health advice.
District or community nurses also provide treatment and advice to the housebound, patients recently discharged from hospital, the terminally ill and visit patients over 75 years to carry out health checks. A health visitor and community midwife are also attached to the practice.
The practice has a facility to allow patients to access services online. They include online appointments and ordering repeat prescriptions. To access online services please click here*
*PLEASE NOTE: you will be taken to a secure external site
The new service allows you to view, book and cancel GP appointments via the internet 24 hours a day. Internet booking is especially useful for those times when the practice is closed, or telephone lines are busy. Before you can start booking GP appointments online or order your repeat prescription, you must first register your details for this service. It’s quick and easy to register, the receptionist will give you an “access pin” document which will have your registration details on such as your access pin and ID numbers. Set up is easy and will allow you to 24/7 access to book and cancel appointments and order your prescription online.
If you are pregnant, ask at reception to book with the midwife. She will monitor you through your pregnancy to detect any problems and be able to advise you and answer any questions you may have about pregnancy and childbirth.
The practice nurse can see you regularly to advise on inhaler technique, self monitoring of asthma, medication changes when necessary and general lifestyle improvements.
As part of the NHS breast screening programme, all women aged between 50 and 70 will be called for mammography (x-rays of breasts) every 3 years.
We have clinics for people who have experienced heart disease or stroke where you will regularly have your blood pressure and cholesterol checked, your medication reviewed and will be advised on lifestyle changes to help you try to prevent further illness.
All women aged 25-64 are invited for cervical screening. By having regular smears any changes that may occur in the cervix may be picked up early before they become cancerous. Our practice nurses carry out the smear tests.
This clinic aims to prevent complications of diabetes by regular monitoring of diabetic control, together with lifestyle advice. The clinic is run by the practice nurse however, patients also have annual eye and foot checks and may see the dietician for dietary advice where necessary.
Tyneside Integrated Musculoskeletal Service (TIMS)
This is a joint Newcastle and Gateshead service which offers self-care and fast access to information, resources and expert opinion about a variety of back, joint or general muscle conditions.
A key feature of TIMS is to support patients to self-manage their own musculoskeletal conditions through our dedicated website at https://www.tims.nhs.uk/ which provides a range of useful online guidance and advice.
From 1st October 2018, any patient aged 16 years or older and registered with a GP in Newcastle and Gateshead will be able to self-refer for local NHS physiotherapy and other musculoskeletal and pain services without the need for a GP appointment.
To self-refer to TIMS please visit https://www.tims.nhs.uk/ or contact their support staff on 0191 4452643.
All doctors and practice nurses are able to offer dietary and lifestyle advice in a routine appointment, written information is also available.
DMARD Monitoring Service
If you are being prescribed disease modifying drugs, usually for arthritis, from your hospital consultant we are able to carry out your regular blood tests and arrange repeat prescriptions here.
We offer confidential contraceptive and family planning advice and services during normal surgery hours. Condom information is available on request. Pre-conception advice is also available. The practice also offer Coils/IUCD services along with contraceptive implants. Please enquire at reception for more information.
All doctors and practice nurses can advise you on leading a healthier lifestyle and disease prevention. Just make an appointment in any routine surgery.
Untreated high blood pressure can increase the risk of heart attacks and strokes. Any doctor or nurse can check your blood pressure and if high arrange blood and urine tests and an ECG.
Each autumn/winter we run flu clinics. Anyone over 65, or if you are pregnant or suffering from a chronic disease at any age, is at an increased risk from flu and should be vaccinated. Look out for the adverts when flu vaccines arrive.
Patients can be seen by the local mental health team and they offer a range of availability, whether it be via telephone consultations or face to face appointments.
The practice operates a minor surgery clinic where the removal of small tags/cysts are undertaken as well as steriod injections. Please arrange an appointment through reception with Dr Malone.
Private medical examinations for insurance purposes, need to be arranged by appointment. A fee will be charged as these do not come under NHS terms of service. Private forms can also be completed and signed and a fee will be charged.
We can advise you and arrange your travel vaccinations and medications. Patients need to complete a Travel Risk Assessment Form 8 weeks before travel and return it to the surgery at least 1 week before booking an appointment with the practice nurse. Some travel vaccinations and medications will also need to be paid for on private prescription – see Travel Immunisations Fees for further details. The nurse or receptionist can advise you on the cost of these vaccinations. Please note we are NOT a yellow fever centre. We advise you to shop around as prices can vary greatly.